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TTEC 401K Settlement

Carimbocas, et al. v. TTEC Services Corp., et al., Civil Action No. 1:22-cv-02188-CNS-STV (D. Colo.)

If you are or were a participant in the TTEC 401(K) Profit Sharing Plan at any time from August 25, 2016 to August 26, 2025, you are a part of a class action settlement.

A Settlement has been reached in a class action lawsuit against TTEC Services Corporation, TTEC Services Corporation Employee Benefits Committee, Edward Baldwin, K. Todd Baxter, Paul Miller, Regina Paolillo, and Emily Pastorius (collectively, “Defendants”), Carimbocas, et al. v. TTEC Services Corp., et al., Civil Action No. 1:22-cv-02188-CNS- STV (the “Action”). The Action involves whether Defendants complied with their fiduciary duties under the Employee Retirement Income Security Act of 1974 (“ERISA”) in managing the TTEC 401(k) Profit Sharing Plan (the “Plan”) and ensuring the Plan’s recordkeeping services and investments were reasonable. Defendants deny any wrongdoing, but agreed to settle this case in part to avoid the substantial costs and uncertainties of litigation. Defendants deny any wrongdoing, but agreed to settle this case in part to avoid the substantial costs and uncertainties of litigation.

You are included as a Class Member if you were a Plan participant, a Beneficiary of a deceased Person who participated in the Plan, or an Alternate Payee of a Person subject to a QDRO who participated in the Plan, at any time from August 25, 2016 through August 26, 2025 (the “Class Period”).

Defendants have agreed to pay a total of $750,000 (the “Gross Settlement Amount”) into a settlement fund. The settlement provides that Class Members are eligible to receive a pro rata share of the Net Settlement Amount, which is the amount remaining after payment of notice and administrative expenses, taxes and tax expenses, and attorneys’ fees and costs that the Court awards to Class Counsel and to Plaintiffs for representing the Class. Each Class Member’s share of the Net Settlement Amount will be determined based on when the Class Member had an active Plan account during the Class Period. Payments to former Plan participants will be issued by check.

The terms and conditions of the Settlement are set forth in a Class Action Settlement Agreement.

What Are My Options?

Object

— Deadline: December 23, 2025

If you wish to object to any part of this Settlement, Class Counsel’s request for attorneys’ fees and costs, or the proposed compensation to Plaintiffs, you may (as discussed below) write to the Court and Counsel to explain why you object.

Attend Hearing

— Scheduled: January 22, 2026 at 1:00 p.m

If you submit a written objection to the Settlement before the deadline above, you may ask to speak at a hearing in Court about the fairness of the Settlement or related matters. You may attend the hearing even if you do not file a written objection, but you will not be permitted to address the Court at the hearing unless you notify the Court and counsel by January 7, 2026, of your intention to appear at the hearing.

Do Nothing

If you are a Current Participant entitled to more than $10 in settlement proceeds, you will get a share of the Net Settlement Amount to which you are entitled as a credit to your Plan account, and will give up your rights to sue Defendants about the allegations and topics of this case.
If you are a Former Participant entitled to more than $10 in settlement proceeds, you will receive such payment via check, and will give up your rights to sue Defendants about the allegations and topics of this case.